Background
This is your opportunity to join a dynamic team at an organization dedicated to supporting the advancement of world-class health care for people from across BC. The Foundation is seeking self-motivated, energetic volunteers to work in a fund-raising setting, working with our dynamic staff team where every team member plays a critical role.
Duties

Volunteers will complete a variety of administrative tasks that support the goals of the department team.

Responsibilities
Data entry, processing direct mail gifts, credit card transactions and market vendor payments

Sort and enter changes of addresses from returned mail

Research and update records in Raiser’s Edge database

Filing, faxing, photocopying and word processing

Sort incoming mail and preparing outgoing mail

Completing related / appropriate tasks

Reception relief processing enquiries from variety of sources to appropriate person

Greet and direct clients, vendors and lost patients

Duration
Ongoing would be ideal but a minimum commitment of 3 months

Time Commitment
Minimum of 2 days per week

Education & Experience
Excellent attention to detail

Computer skills, focus on Microsoft Office and data entry

Excellent communication skills

Customer service experience (preferred)

Ability to follow specific instructions

Ability to work independently and with initiative

Training & Support
On the job orientation

On-going support and supervision from assigned Supervisor

Evaluations, exit interviews and letter of reference are available upon volunteer’s request


Other Requirements
Police record check
Sign and adhere to the confidentiality agreement.

Benefits
Learn new and transferrable skills, knowledge and experience in the area of gift processing and customer relations with one of Vancouver’s leading charities in the Non Profit industry

Learn data entry and use of Raiser’s Edge, a database used in thousands of charities

Engage in opportunities for leadership, community service and personal / professional development

Be recognized and appreciated for valuable contributions

Contribute directly to improvements in health care within British Columbia

Meet new people and have fun!