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Worldclass healthcare

New centre at VGH opens to connect patients to their families and to specialized information

June 20th, 2007
For immediate release

Vancouver: A brand new centre that provides patients at Vancouver General Hospital (VGH) and their families access to technology and specialized information officially opens today, VGH & UBC Hospital Foundation announced. The new facility will be named the CIBC Centre for Patients and Families in honour of CIBC's generous contribution of $500,000 towards the centre.

"Patients from across B.C. come to VGH to receive complex, highly specialized care," said Anne Sutherland Boal, Chief Operating Officer, Vancouver Coastal Health. "This new centre provides patients and their families with the resources to learn more about their complex illness or disease, to effectively navigate the health care system and to connect them with loved ones elsewhere."

"We believe strongly in supporting initiatives that matter most to our customers and employees. This contribution aligns to our history of supporting health care facilities across the Province," said Irene Ing, CIBC Vice-President, Vancouver and the Lower Mainland. "We are very pleased to partner with the VGH and UBC Hospital Foundation on this new facility which will provide patients at Vancouver General Hospital and their families the necessary information and resources to make the right health care choices for them."

"VGH is where B.C. receives 'super-specialized' care. We would like to thank CIBC for their generous donation to build and equip this welcoming centre to help patients and their families obtain the latest information and stay connected," says Ron Dumouchelle, President & CEO, VGH & UBC Hospital Foundation.

The new 1,200 sq. ft. centre offers the services of an on-site, full-time library technician to help patients and families from across B.C. find reliable, targeted health information and knowledge about their diagnosis and treatment as well as provide access to existing community-based resources to make timely, informed decisions. Volunteers will also be on-site to help answer general questions, guide self-directed learning and use the computer to access the Internet. Approximately 1,000 people per month are expected to use the new centre.

The room is equipped with four public computers, Internet access, a printer, a TV and a DVD player to view educational materials. An additional computer will be available outside the centre for use 24/7. Non-English speaking patients and families will have access to interpreter services.

The centre will also assist health care professionals at VGH with a variety of library services for medical literature to provide to patients and clients.

The centre is open Monday to Friday from 10 a.m. to 5 p.m. except Thursday (open 11 a.m. to 6 p.m.). Further information about services and information can be found at www.vch.ca/centreforpatients

Vancouver Coastal Health (VCH) is responsible for the delivery of $2 billion in community, hospital and residential care services to over one million people in communities from Richmond through Vancouver, the North Shore, Sunshine Coast, Sea to Sky corridor, Powell River, Bella Bella and Bella Coola.

VGH & UBC Hospital Foundation is a registered charity that raises funding for the latest, most sophisticated medical equipment, world-class research and improvements to patient care for Vancouver General Hospital, UBC Hospital, GF Strong Rehab Centre and Vancouver Coastal Health Research Institute. For more than 25 years, the Foundation and its donors have been a bridge between the essential health care governments provide and the most advanced health care possible.


For more information:

Jon Hicke
Director, Marketing & Communications
VGH & UBC Hospital Foundation
Tel: 604-875-5196
[email protected]